Some notes I left in the manager's log as well as some Blogspot-only exclusive material. Names have been changed to maintain anonymity:
Just when we thought that V1 couldn’t possibly get any worse, a brand new @$#!*&%$ -up comes along. When "THE BOY" added the Chef’s Table Exclusivity fee to the check, well, you all will just have to look at the tickets I left in my box. They pretty much defy explanation. It has to be quantum physics at work.
Speaking of V1 costing us money, Ms. "ANONYMOUS" (woman who thought “we” were racist for saying ‘y’all’ many years ago) called us out on our Club discount procedure. "SHE" spent nearly an hour explaining the workaround that we have had to use to properly apply Club discounts. Ms. "ANONYMOUS" eventually got it, but mentioned that she would send "GM" an e-mail about it. I beat her to it. At this point, her complaint could only serve to strengthen our case that V1 has failed us miserably. Just because we understand it does not mean that the rest of the world does or will be so patient as to sit through an explanation (read: excuse.)
Maybe I’m out of line for saying this, but , logically speaking, if "FA" thinks our way of doing business is responsible for our POS problems, then maybe we should change the way we do business?! Regardless, these errors are unforgivable and I’m confident that we have nothing to do with them. You all remember Richard Pryor in Superman III? Brilliant!
Poster's note: V1 is the name of the POS system we use at my place of business. Apparently, any math outside of the 3rd grade level is much too advanced. This is only a conclusion that I have drawn based on hard-copy evidence and repeated offenses. There does exists a contingency of people who defend the program with the argument of "I know you are but what am I?" but I'm pretty sure that my physical evidence will overpower the stance of the defense...
Monday, July 6, 2009
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